About us
Hello,
and welcome to Toy Box City - your one stop
destination to find the perfect toy box!
A toy chest is such an integral part of a
child's life and many will become a family
heirloom. We've found all the wonderful toy
boxes and made them available in one place.
ToyBoxCity.com is an internet based store
only and do not have a physical storefront.
Our warehouse is not set up to allow
customers to visit. Additionally, we do not
have a print catalog available at this time.
The best way to contact us is via email at
casam@toyboxcity.com, which is checked
throughout the day, evenings, and weekends.
Of course, you may call the business office
to place an order, obtain product
information, or check the status of your
order.
Contact us
Corporate Office Mailing Address:
Casam LLC
6210 Greenwich Dr.
Tampa, FL 33647
casam@toyboxcity.com
Shipping
We ship
only within the contiguous US at this time.
We apologize, but we cannot ship to PO boxes
or APO addresses. Orders usually ship
within 2-5 business days, unless otherwise
indicated in product description. Transit
time is anywhere from 1-6 business days
depending on delivery location. Custom,
hand painted toy chests will take up to
eight
weeks, so please order early!
Shipping Charges:
|
Number of toy boxes: |
Shipping Charge: |
|
1 |
$14.95 |
|
2-3 |
$24.95 |
|
4 or more |
10% of total |
CUSTOM
ORDERS
Custom orders are made specifically for you
by the artisan, and your credit card will be
charged at the time you place your order.
Custom orders are non-refundable, unless
defective or damaged.
Payment options
We accept Visa, MasterCard, Discover, and
American Express. You may also send a check
or money order.
COUPONS
Coupons may be redeemed by using appropriate
coupon codes upon checkout.
TAX
Purchases shipped to Florida residents will
be charged 7% sales tax.
Backorders
If a popular item has sold out, we will
sometimes accept backorders as a courtesy to
our customers. Your credit card will not be
charged until the item is preparing to ship,
but this reserves the item for you. The
estimated date of arrival specified on the
item description is an estimate and often
changes, as we are usually waiting for
product to arrive from overseas. Please
check back periodically to see if the date
changed. We have the right to cancel
backorders that are approaching or exceeding
90 days. You may cancel your backorder at
anytime before shipping with no penalty. If
your credit card expires before the item
arrives, your backorder will be voided and
you will need to re-order. If you use PayPal,
you will be charged at the time of ordering.
Privacy Policy
We use the information you provide when
placing an order to complete that order. We
do not share this information with outside
parties except to the extent necessary to
complete that order.
We may contact you from time to time
regarding your order status or about
products or specials that we think you may
be interested in. If you do not wish to
receive these notifications, we will honor
your request not to send them to you.
We use return email addresses from your
email correspondence to us to answer the
email we receive. Such addresses from your
correspondence are not used for any other
purpose and are not shared with outside
parties.
Finally, we do not use or share the
personally identifiable information provided
to us online in ways unrelated to the ones
described above without providing you an
opportunity to tell us not to allow such
unrelated uses. |
